TELUS Digital and ElevenLabs Partner to Scale Voice AI Alongside Frontline Customer Care Teams

TELUS Digital and ElevenLabs have partnered to integrate voice AI technology into customer care operations. The collaboration aims to scale voice capabilities alongside frontline customer service teams, combining TELUS Digital's customer experience expertise with ElevenLabs' AI voice synthesis technology. The partnership enables businesses to enhance their customer support infrastructure with advanced voice solutions while maintaining human oversight in customer interactions.