TELUS Digital and ElevenLabs Partner to Scale Voice AI Alongside Frontline Customer Care Teams

TELUS Digital and ElevenLabs have partnered to integrate voice artificial intelligence capabilities with frontline customer care operations. The collaboration aims to scale voice AI technology across customer service teams, combining ElevenLabs' voice synthesis and AI capabilities with TELUS Digital's customer care expertise. The partnership focuses on enhancing customer service delivery through advanced voice technologies alongside human support staff.