TELUS Digital and ElevenLabs Partner to Scale Voice AI Alongside Frontline Customer Care Teams

TELUS Digital and ElevenLabs have partnered to integrate voice artificial intelligence capabilities with frontline customer care operations. The collaboration aims to scale voice AI technology across customer service teams, combining ElevenLabs' voice generation technology with TELUS Digital's customer experience expertise. The partnership seeks to enhance customer interactions while maintaining human-centered service delivery approaches.