Seavoice Launches Multilingual AI Voice Agent with Mid-Call Code-Switching for Enterprise Contact Centers

Seavoice has launched an AI voice agent designed for enterprise contact centers in Southeast Asia, featuring multilingual capabilities and mid-call code-switching functionality. The technology enables seamless language transitions during customer interactions, addressing the multilingual needs of regional enterprises. The solution targets contact center operations requiring flexible language support to serve diverse customer bases across Southeast Asian markets.