Pindo, I&M Bank Introduce Rwanda's First Kinyarwanda Voice AI Banking Agent

Pindo and I&M Bank have launched Rwanda's first AI banking agent that operates in Kinyarwanda, the country's native language. The voice-based agent enables customers to conduct banking transactions and access financial services through conversational interaction in their preferred language. The introduction represents an advancement in financial technology accessibility for Rwandan users, allowing broader participation in digital banking services beyond English-speaking populations.