Pindo and I&M Bank Launch Rwanda's First Kinyarwanda Voice AI Banking Agent

Pindo and I&M Bank have introduced Rwanda's first AI banking agent capable of conducting customer interactions in Kinyarwanda through voice technology. The voice AI agent enables customers to access banking services using their native language, marking a significant step in financial inclusion and accessibility within Rwanda. The partnership combines Pindo's artificial intelligence capabilities with I&M Bank's financial services infrastructure to deliver this localized banking solution.