Enterprise Connect 2026: RingCentral Unveils AIR Pro to Bring Voice Agents to Its CCaaS UC Today

RingCentral announced AIR Pro at Enterprise Connect 2026, introducing voice agents to its unified communications and contact center-as-a-service platform. The new offering integrates artificial intelligence capabilities into RingCentral's existing CCaaS UC solution, enabling voice-based AI agents for customer interactions. The announcement reflects the company's strategy to expand AI-driven features across its communication platform.