AudioCodes Voca CIC Now Certified for Microsoft Teams Unify Integration for Voice Agents

AudioCodes announced that its Voca Customer Interaction Center has been certified for integration with Microsoft Teams Unify, enabling voice agent capabilities within the unified communications platform. The certification allows organizations to deploy voice agent functionality directly through Microsoft Teams, streamlining communication workflows. The integration supports AudioCodes' voice AI solutions within the Microsoft ecosystem, providing enterprises with enhanced conversational capabilities for customer interactions.