The publication of record for AI voice telephony
Product·Aug 25 · 4:02 PM

3CLogic Releases AI Agent Evaluator to Automate QA and Scoring of Voice AI Agents

3CLogic has released an AI Agent Evaluator designed to automate quality assurance and scoring for voice AI agents. The tool addresses the need for consistent evaluation of AI-powered customer service interactions. By automating QA processes, the evaluator helps organizations assess agent performance, identify improvement areas, and maintain service standards across voice-based AI deployments.

3CLogic Releases AI Agent Evaluator to Automate QA and Scoring of Voice AI Agents — The Call Stack